A ramp-equipped minibus and drivers who take the time to get it right — for airport transfers, cruise ports, events and long distance journeys. Travel in your own chair, door to door, every time.
Why us
We're a local, family-run operator in Sutton-in-Ashfield, and our wheelchair accessible minibus is built into how we work day to day — not a special add-on. That means an experienced driver who knows how to secure a chair properly, a vehicle that's genuinely comfortable to sit in, and a booking process where you only ever have to explain your needs once.
You get space for a wheelchair plus room for a companion, secure ramp access with no lifting or awkward transfers, no surcharge for booking the accessible vehicle, and the same driver-first, family-run service on every trip.
What we do
Wheelchair accessible transfers to East Midlands, Manchester, Birmingham and further afield, with live flight tracking so we're waiting when you land — not the other way round. Extra time is built in for boarding and luggage, so nothing feels rushed.
Accessible transfers to Southampton, Harwich and Tilbury for the start and end of your cruise. We help load mobility equipment and luggage, and can time pickup around embarkation and disembarkation so there's no standing about at the terminal.
Accessible drop-off close to the venue for arenas, stadiums and theatres, so you're not navigating crowds or rough ground to get in. We can also arrange collection to line up with when the event actually finishes, rather than a fixed time.
Comfortable, wheelchair accessible travel anywhere in the UK, with proper rest stops built into longer routes. Fixed pricing agreed before you travel, so there are no surprises at the other end.
The difference
Accessible travel goes wrong in small ways: a driver who has never secured a chair before, a ramp that turns out to be a promise rather than a fitting, a price that changes once they see the equipment. None of that happens here, because the minibus is part of the day job rather than something we dig out on request.
You book with the same small family firm every time, you speak to someone who already knows your requirements, and the price you are given is the price you pay — there is no surcharge for the accessible vehicle. We run around the clock, so a 4am flight or a hospital discharge at nine at night is an ordinary booking rather than a favour.
How it works
Tell us the journey — your pickup, destination and any details about your chair or equipment, such as a flight number, cruise line or event.
We’ll confirm your accessible minibus and give you an upfront price, so there’s nothing to work out on the day.
Then your driver arrives with the ramp ready, helps you and any luggage aboard, and gets you there safely and on time.
Testimonials
Punctual, professional, and they went above and beyond to get us there on time.
Professional and friendly service. I was impressed by their expertise and would happily use them again.
Exceptional service from start to finish. The staff was knowledgeable and made everything easy.
Questions
No. Our ramp-equipped minibus lets you travel securely in your own wheelchair from door to door, with no need to transfer seats.
Yes. We provide wheelchair accessible airport transfers with live flight tracking, so your journey is timed around your actual arrival or departure.
Yes. We run wheelchair accessible transfers to UK cruise ports including Southampton, Harwich and Tilbury, with help loading luggage and mobility equipment.
Yes. We provide accessible transport to venues, arenas and stadiums, with drop-off and collection timed around the event so you avoid queues and rough terrain.
We offer fixed, upfront pricing with no surcharge for wheelchair accessible vehicles. Get a free quote using the booking form on this page.
Yes. Bright Star Travel is a licensed private hire operator, licensed by Ashfield District Council, and available 24 hours a day, 7 days a week.
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